Faqs/Help
can I order over the phone>
Yes, of course. Sometimes it's just easier to talk to a live being. We can be reached Mon/Sat 11am - 6pm + Sun 12 - 5pm
pacific. If we're not there, just leave a message.
payment options>
We accept Visa, Mastercard and American Express as forms of payment.
order confirmation>
Your order will not be placed until you receive an order
confirmation by email or call.
order questions>
If you have questions concerning your order please call or contact us.
sales tax>
You will not be charged tax as Oregon is a sales free tax state.
returns/exchanges>
Web orders have a 14 day exchange policy with receipt only.
restocking fee>
Returned special orders are subjected to a 15% restocking fee.
damages>
Once you receive your shipment, we must have any reported damages within 3 business days of receipt for exchange
privacy>
Our privacy policy is simple; we will not sell or share your
information. We take the privacy of our customers very
seriously and share information only when it is connected with servicing our customers, not for any other purpose. If you have any questions regarding this policy, please contact us.
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